Callaghan College Waratah Campus

Collaborating to empower learners

Telephone02 4968 1939

Parent Information

Our school encourages families to be actively involved in their children’s education. We know from research that when schools and families work together, students benefit.

We are working hard to establish and maintain effective channels of communication with families so you know how your child is going at school and how you can get involved in school activities. 

We also encourage parents and carers to stay in touch with the school so we understand your expectations and how we can best cater for your child’s learning needs.

What can families expect of the school?

When you contact the school, you can expect us to respond respectfully, sensitively and as efficiently as is practical. We will maintain confidentiality where appropriate, releasing information on a “need to know basis” to staff.  If you have a specific request regarding the extent of access to information you provide, please make that request known at the time of contact.

When you call the school, our Administrative Office staff will ensure your enquiry is forwarded to the most relevant staff member. Please be aware that teachers cannot leave classes to receive or return calls or conduct interviews.

What does the school expect of parents and carers?

  •  Make an appointment in advance when seeking a face-to-face meeting with staff
  • Approach matters in a calm and respectful manner
  • Provide contact details so we can call or email you as efficiently as is practical
  •  It is helpful if you can communicate any extremely important matter in writing to ensure all details of the matter can be fully understood
  • Only contact staff members during office hours (Monday – Friday, 8:30am – 3:30pm). Please refrain from contacting staff on their mobile phone outside these hours.

Keep up to date

Most of our communication to parents is done initially via your nominated primary email address, so it's essential you keep this up to date. You can update your contact information at any time by completing and returning a Student Records form.