Callaghan College Waratah Campus

Collaborating to empower learners

Telephone02 4968 1939

Accessing Support


The reconnect program is a community based early intervention and prevention program for young people ages 12 to 18 years (or 12 to 21 Years in the case of newly arrived youth) who are homeless or at risk of homelessness and their families. 

The aim of Reconnect is to prevent homelessness by intervening early with families and young people to stabilise and improve their housing situation and improve their level of engagement with family, education, training, employment and their local community. 

Reconnect helps more than 7,700 young people each year to improve their relationships with their family, stay at school and to participate in their local community. 

Reconnect services provide counselling, group work, mediation and practice support to the whole family, to help break the cycle of homelessness. Reconnect providers also purchase other services to meet the individual needs of clients, such as specialised mental health services. 

For more information on Reconnect and to find a Reconnect Service, please go to: 

Family Mental Health Support (FHMSS) 

Family Mental Health Support Services aims to improve mental health outcomes for children and young people, and their families. 

It provides early intervention support to children and young people who are showing early signs of, or are at risk of developing, mental illness, with the support of their families and carers. 

For Family Mental Health Support Services, eligble participants are children and young people up to the age of 18. 

Family Mental Health Support Services provides flexible, responsive options and participants can expect services to offer the support outlined below: 

  • Intenstive, long-term, early intervention support for children, young people and their families which may include: assessment and identification of needs; practical asistance and home-based support; linking with other relevant services; and targeted therapeutic groups. 
  • Short-term immediate assistance for families which may include assessment of needs, information or referrals, and limited support. 
  • Community outreach, mental health education and community development activities which may include: organisation of and participaltion in community events; and general group work in the community. 

Highest priority is given to vulnerable children, young people and their families including those from Indigenous or culturally and linguisticaly diverse backgrounds, children and families in contact with the child protection systems, and young people transitioning from out-of-home care. 

Services will accept referrals of children and young people from any source, including self-referrals, and conduct an initial brief screening process to ensure Family Mental Health Support Services is the appropriate service for them. A formal dignosis of mental illness is not required to access the services. 

For more information on Family Mental Health Support Services and to find a Family Mental Health Support Service provider, please go to: